Content Most Views

You can find Content Most Views in Global Navigation Menu Trending drop down.

help-content-most-views

 

 

 

 

Once in Content Most Views you can see the contents that are most viewed and it can be filtered by Title, Topic, Content Type and Author, Also you can Sort by Title, Content Type, Author, Date Updated and Total Views by clicking on it.

Members Most Points

You can find Members Most Points in Global Navigation Menu Trending drop down.

help-member-most-points

 

 

 

 

Once in Members Most Points you can see the Members who are having the most points and you can Sort them by Name, Joined Date and Points by clicking on it.

View Article

When viewing All Articles and My Articles

We can see Table of Articles and can filter Articles based on Title and Author. In order to view issue view page we have to click on Titles.

All users(Admin, Support manager, Authenticated user Anomynous user) can view Articles

Create Article

  Article on the GreatSupport site, providing guidance on how to do something. Articles can be created by Admin, Support manger and normal Users.

1.We can find Create Article on Global Navigation  

 Article

To create an article  we have to fill up the fields:

1.Title

2.Topic

3.External Link

       External source